Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help team is taught to speedily address all of our Linux cloud hosting customers’ concerns and help inquiries. Through our ticketing system, it is also possible to send your inquiry and a support crew representative will most likely go back to you within maximum sixty minutes. In actual fact, practice has shown us that the regular answer time is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time required. Our team of specialists is going to be online for you 24x7x365 to answer to all of your requests and to remedy any problem you will probably have. You can easily open a technical support ticket from the Easy Hostway Europe Site Control Panel or send us an e–mail any time. In addition, on business days, you’ll be able to phone us or make use of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guide while working on your site within the Control Panel, you are able to always click the Help key and track down your issue in the set of content articles that will come up. We have also turned a lot of the content articles into videos. The collection of video lessons will come up if you click the Videos press button present in each section.