Phone Support in Cloud Hosting
Because we have live phone support 14 hours a day, you will be able to call us and speak with our customer support representatives to find out more about all of the Linux cloud hosting that we provide and make sure that our servers match the system requirements for your web sites prior to you buying anything. For your benefit, we now have phone numbers on 3 continents so that you're able to call the one closer to you - in the USA, the United Kingdom or Australia. In case you are already a customer, you will be able to call about general and billing matters, and about some technical issues. In case the problem is strictly technical or it can take more time to handle, you will have to use our ticketing system, that will enable both you and our technical support team to monitor the information given by either side.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be sure that there is always somebody to help you if you have any questions about the semi-dedicated server plans that we offer. Whether you want to know more about our plans, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more complex troubles may need a support ticket so as to give some time to our technical support crew to investigate, we're able to help you with many tech questions over the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the U.S.A., the UK and Australia, we have local phone lines in these countries as well. If you are in another country, we also have an international number where you can get in touch with us.