In case you've ever had a cloud hosting account in the past or you've dealt with any other kind of online service, you're probably well aware from your personal experience that for certain things it's better to consult with a live person over the phone rather than exchange support tickets or email messages. In order to learn more about a specific service before you buy it or in case something small needs to be done, for instance, it is really easier and quicker to get it done real-time. When you have the option to contact representatives over the phone, it is also very likely that you're dealing with a real web hosting provider, not a reseller. The level of support that you'll get on the telephone varies between different companies - from common issues to dedicated tech support. Usually the majority of suppliers offer pre-sales assistance and first level telephone support, while more complex technical matters are resolved through email or tickets.

Phone Support in Cloud Hosting

Because we have live phone support 14 hours a day, you will be able to call us and speak with our customer support representatives to find out more about all of the Linux cloud hosting that we provide and make sure that our servers match the system requirements for your web sites prior to you buying anything. For your benefit, we now have phone numbers on 3 continents so that you're able to call the one closer to you - in the USA, the United Kingdom or Australia. In case you are already a customer, you will be able to call about general and billing matters, and about some technical issues. In case the problem is strictly technical or it can take more time to handle, you will have to use our ticketing system, that will enable both you and our technical support team to monitor the information given by either side.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be sure that there is always somebody to help you if you have any questions about the semi-dedicated server plans that we offer. Whether you want to know more about our plans, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more complex troubles may need a support ticket so as to give some time to our technical support crew to investigate, we're able to help you with many tech questions over the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the U.S.A., the UK and Australia, we have local phone lines in these countries as well. If you are in another country, we also have an international number where you can get in touch with us.