If you’ve never signed up for a web hosting account or you have changed companies and the new one employs an account administration interface that you haven’t seen so far, you may become baffled about how to complete a specific task in your account or on your PC. For this reason, a lot of web hosting companies have set up a knowledge base, which presents the most popular enquiries and problems associated with the specific platform they use, rather than including only generic information. This kind of knowledge base will allow you to find the needed info swiftly and easily, so you will not have to devote lots of time and effort to things that might require something as simple as pushing a button or ticking off a checkbox. Thus, not only can you get things done, but you can also become aware of a lot of new and important facts, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

If you’ve ordered your very first cloud hosting account through our company or have migrated your website over to us, you will grow accustomed to our platform and our in-house built Hepsia Control Panel before you know it thanks to the fact that we have prepared an exhaustive knowledge base where you can find all the info that you will ever need – both general info in regard to the web hosting service as a whole and more concrete info about the separate features that you can use and the problems that you might experience. The articles themselves are available in 2 places. The whole article collection is accessible via the Control Panel’s Help section. You can read relevant articles about the different functions in each and every section of the Control Panel too. You can get to know how to do more or less everything, from enabling an .htaccess file to managing a mailing list, and all the articles include in-depth guidelines, so you will never become confused because of an ambiguous text. Surely, in case you experience a more specific obstacle and you don’t find a solution in our knowledge base, you can touch base with our client care staff members 24/7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come bundled with an elaborate online article archive where you can find any information that you may require about our hosting services or about the Hepsia Control Panel that we are using. We have prepared it on the basis of the feedback that we have collected from our customers through the years and, as a result, our articles deal with particular issues that you could confront and suggest the very best means of solving them, for instance receiving a 500 Internal Server Error message or not being able to send email messages from your computer although you have the correct settings. The articles are available in every Control Panel section and you can consult them at any moment. They can help you heighten your knowledge not only about our services, but also about the hosting field in general, as they contain comprehensive guides and general information such as what file permissions or cron jobs are.